7xhost (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and users in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and secure your personal information when you use our hosting services.
1. Information We Collect
We collect personal information necessary to provide hosting services, which may include:
- Identity Data: Name, business name, username.
- Contact Data: Billing address, email address, phone numbers.
- Financial Data: Credit card or bank details (processed securely via third-party providers).
- Technical Data: IP address, browser type, server logs, domain names.
- Usage Data: Information about how you use our website and services.
2. How We Collect Information
We collect information directly from you when you register, purchase services, or contact us. We also collect data automatically through cookies and server logs when you interact with our website or services.
3. Purpose of Collection
We collect and use your information to:
- Provide, operate, and maintain 7xhost services.
- Process payments and issue invoices.
- Improve, personalize, and expand our services.
- Communicate with you (technical notices, updates, support).
- Comply with legal obligations (e.g., in response to law enforcement).
4. Disclosure of Personal Information
We do not sell your personal information. We may share data with:
- Service Providers: Sub-processors (e.g., domain registrars, payment gateways) necessary to deliver services.
- Law Enforcement: When required by Australian law.
- Business Transfers: If 7xhost is involved in a merger or acquisition.
5. Data Security and Storage
Your data is stored securely on servers located in [Insert Country, e.g., Australia]. We implement technical security measures (e.g., SSL encryption, firewalls) to protect your data. However, no method of transmission over the internet is 100% secure.
6. International Data Transfers
If we use cloud services with servers located outside Australia, we ensure that the overseas recipient handles your data in compliance with the APPs.
7. Your Rights
Under the Privacy Act, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
8. Changes to This Policy
We may update this policy. The “Last Updated” date at the top indicates when changes are made.
9. Contact Us
For questions or to exercise your rights, contact 7xhost Privacy Officer at:
- Email: hello@7xhost.com
- Website: 7xhost.com